VPBet Terms and Conditions
By registering an account or using our platform, you agree to the terms outlined here. These Terms and Conditions define your responsibilities as a user and the rules of our platform. If you do not accept these terms, please stop using our website or app immediately.
1. Eligibility to Use the Platform
1.1. Minimum Age Requirement
You must be at least 18 years old to use VPBet. By registering, you confirm that you meet this age requirement.
1.2. Compliance with Local Laws
It is your responsibility to ensure that online gaming is allowed in your region. VPBet is not liable for any issues arising from accessing the platform in restricted areas.
1.3. One Account Policy
Each user is allowed only one account. Creating multiple accounts is prohibited and may lead to suspension or banning of all accounts.
1.4. Account Verification
VPBet may request identity documents to confirm your eligibility. Failure to provide accurate information can result in account restrictions or suspension.
2. Creating and Managing Your Account
2.1. Accurate Information
All personal information provided during registration must be valid. Inaccurate or false details may lead to account restrictions.
2.2. Account Security
Keep your username and password confidential. If you suspect unauthorized access, contact customer support immediately.
2.3. Account Lock or Suspension
Accounts may be locked, suspended, or permanently closed if rules are violated or suspicious activities are detected.
2.4. Self-Exclusion
Players who need a break can activate self-exclusion via account settings. Options include temporary or permanent exclusion.
2.5. Updating Information
If your phone number, email address, or other details change, update them promptly in your account settings to maintain access.
3. Bonuses and Promotions
3.1. Bonus Eligibility
Bonuses are subject to specific conditions and are only available to eligible users. Examples include welcome bonuses, referral bonuses, and event-based rewards.
3.2. Wagering Requirements
Certain bonuses have wagering requirements, which means you must meet playthrough conditions before withdrawing bonus winnings.
3.3. Bonus Expiry
Bonuses have an expiry date. Unused bonuses will be removed after the specified time.
3.4. Promotion Abuse
Abuse of promotions, such as creating multiple accounts to claim bonuses, may result in forfeiture of winnings and account suspension.
4. Payments, Deposits, and Withdrawals
4.1. Accepted Payment Methods
VPBet supports popular payment methods in the Philippines, including GCash, PayMaya, Coins.ph, 7-Eleven PayCode, and bank transfers.
4.2. Minimum and Maximum Limits
Each payment method has its own deposit and withdrawal limits. Check the wallet section for the latest details.
4.3. Withdrawal Process
Withdrawals are processed only for verified accounts. It may take up to 24 hours to review and approve requests.
4.4. Verification for Withdrawals
You may need to submit proof of identity and payment method ownership before your first withdrawal.
4.5. Failed Transactions
For failed deposits or withdrawals, contact customer support with transaction details for assistance.
5. Game Rules and Fair Play
5.1. Fair Play Policy
VPBet ensures all games are fair and expects players to follow the same standard. Cheating or exploiting bugs is strictly prohibited.
5.2. Prohibited Behavior
The use of unauthorized tools or software to gain an advantage is not allowed. Violators will face permanent bans.
5.3. Game Errors and Interruptions
In the event of a game malfunction, affected sessions may be voided. Players can resume where possible or contact support for help.
5.4. Multiple Account Use
Using multiple accounts to exploit games or bonuses is prohibited and may result in the loss of funds and accounts.
5.5. Game Modifications
VPBet reserves the right to modify or remove games without prior notice.
6. Privacy and Data Protection
6.1. Your Privacy Matters
VPBet is committed to protecting your privacy and adheres to strict data protection policies.
6.2. Data Encryption
All transactions and personal data are encrypted to ensure safety.
6.3. Third-Party Services
VPBet may use third-party providers for certain services but is not responsible for how these providers handle your data.
6.4. Data Sharing
Your information will not be shared without your consent, except when required by law.
6.5. Managing Your Data
You can request access to or deletion of your personal data by contacting support.
7. Responsible Gaming and Support
7.1. Commitment to Responsible Gaming
VPBet promotes responsible gaming by offering tools like deposit limits, session reminders, and self-exclusion.
7.2. Help with Gambling Problems
If you or someone you know struggles with gambling, visit our responsible gaming page for resources and professional support.
7.3. Setting Limits
Players can set daily, weekly, or monthly limits on deposits and playtime to maintain control.
7.4. Self-Exclusion Requests
Players can request temporary or permanent account exclusion at any time.
8. Disputes and Complaints
8.1. How to Raise a Complaint
Contact customer support for any issues. Most disputes are resolved within 48 hours.
8.2. Dispute Resolution
If support cannot resolve the issue, VPBet will make a final decision, which will be binding.
8.3. Governing Law
Disputes will be handled according to the laws of the Philippines.
9. Platform Updates and Maintenance
9.1. Scheduled Maintenance
VPBet may perform scheduled maintenance that affects access. Notifications will be sent in advance.
9.2. Unexpected Downtime
In case of technical issues, we will restore services as soon as possible.
9.3. Changes to Services
VPBet reserves the right to change or discontinue features without notice.
10. Amendments to Terms and Conditions
10.1. Right to Change Terms
VPBet may update these terms at any time.
10.2. Notice of Changes
Significant changes will be communicated via email or announcements.
10.3. Continued Use
Continued use of VPBet after updates indicates acceptance of the new terms.
11. Contact Us
If you have questions or concerns about these Terms and Conditions, reach out to our support team:
- Email: support@vpbet.win
- Live Chat: Available 24/7 via the app or website.
By using VPBet, you confirm that you have read, understood, and accepted these terms. Thank you for choosing VPBet!