Responsible Gambling
At VPBet, we are committed to promoting safe, enjoyable, and responsible gambling. Gambling is a form of entertainment, but we recognize it can become a challenge for some individuals. This page provides tools, resources, and guidance to help you stay in control. We also prioritize PAGCOR (Philippine Amusement and Gaming Corporation) as the primary resource for assistance in the Philippines.
1. Our Commitment to Responsible Gambling
1.1. Player Safety First
Your well-being is our priority. VPBet is committed to creating a gambling environment free from financial or emotional harm.
1.2. Encouraging Healthy Gambling Habits
We provide tools to help players manage their spending, time, and gameplay.
1.3. Preventing Gambling Problems
Our system monitors player behavior for signs of risky activity and offers support when needed.
1.4. Transparency
Our responsible gambling tools are accessible and easy to use, with clear instructions for players.
1.5. Compliance with Laws
VPBet complies with PAGCOR regulations to ensure safe and responsible gambling practices.
2. What is Responsible Gambling?
Responsible gambling means enjoying games for entertainment while maintaining control of your actions and spending. It also involves recognizing that gambling is not a solution to personal or financial challenges.
Key principles of responsible gambling include:
- Accepting that outcomes are determined by chance.
- Gambling only with money you can afford to lose.
- Treating gambling as a recreational activity, not a source of income.
- Recognizing when to take breaks and set limits.
3. Recognizing Signs of Problem Gambling
While most players gamble responsibly, some may face difficulties. Signs of problem gambling include:
- Spending more time or money gambling than planned.
- Borrowing money or selling possessions to gamble.
- Lying to family or friends about gambling habits.
- Feeling stressed, anxious, or frustrated when unable to gamble.
- Using gambling to cope with financial or personal problems.
If you or someone you know shows these signs, it is important to seek help.
4.1. Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending.
4.2. Time Limits
Control how much time you spend gambling on the platform each day.
4.3. Session Reminders
Receive notifications about the length of your gambling sessions to encourage breaks.
4.4. Wagering Limits
Set limits on how much you can wager during a session.
4.5. Self-Exclusion
Take a break from gambling by temporarily or permanently blocking access to your account.
5. How to Use Responsible Gambling Tools
- Access Limits: Visit the Responsible Gambling section in your account settings to set or adjust limits.
- Changing Limits: Decrease limits instantly or increase them with a 24-hour delay for safety.
- Activating Self-Exclusion: Use your account settings to enable self-exclusion for a specific period or permanently.
- Lifting Self-Exclusion: Contact customer support to lift permanent exclusions after a cooling-off period.
Our support team is available 24/7 to assist with these tools.
6. Seeking Help for Gambling Issues
If you feel you need assistance, PAGCOR is your primary resource for responsible gambling in the Philippines.
PAGCOR Contact Information
- Responsible Gaming:
Email: ResponsibleGaming@pagcor.ph
Tel. No.: +632 8521-1542 / +632 8522-0299 - Gaming Licensing & Development Department:
Email: GLDD.CLRDLicensing@pagcor.ph
Tel. No.: +632 8521-1542 / +632 8522-0299 - E-Games / E-Bingo Licensing:
Email: eGaming_Policy@pagcor.ph
Tel. No.: +632 8521-1542 / +632 8522-0299 - Table Games Department:
Email: poker@pagcor.ph
Tel. No.: +632 8521-1542 / +632 8522-0299 - Slot Machine Department:
Email: Info.SlotMachine@pagcor.ph
Tel. No.: +632 8521-1542 / +632 8522-0299
- Responsible Gaming:
7. Helping a Friend or Family Member
If someone you know is struggling with gambling, you can help:
7.1. Recognize the Signs
Look for unexplained financial problems, secrecy, or significant behavior changes.
7.2. Start a Conversation
Talk to them with kindness and understanding. Offer support and suggest seeking help from PAGCOR or other support services.
7.3. Recommend Limits
Encourage them to set deposit or time limits or use self-exclusion tools.
7.4. Suggest Professional Help
For severe cases, recommend contacting PAGCOR or other gambling support organizations.
7.5. Report Concerns
If you believe someone is struggling, contact VPBet support for guidance.
8. FAQs – Responsible Gambling
Visit the Responsible Gambling section in your account settings to set deposit limits.
Permanent exclusions can only be lifted after a cooling-off period by contacting support.
Use self-exclusion tools and contact PAGCOR’s Responsible Gaming Program or other professional support services.
Talk to them, suggest limits or self-exclusion, and recommend professional support through PAGCOR.
Yes, all activities are handled confidentially.
Contact Us for Assistance
If you need help managing your gambling habits or have questions about our tools, contact VPBet’s 24/7 support team:
Email: support@vpbet.win
Live Chat: Available on the app and website
Acknowledgment
By using VPBet, you agree to gamble responsibly and use the tools provided to maintain healthy habits. We are committed to supporting you and ensuring your experience remains safe and enjoyable.