Privacy Policy

At VPBet, your privacy is important to us. We are committed to protecting your personal information and ensuring it is used responsibly. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using our website or app, you agree to the practices described here. If you do not agree with this policy, please stop using our services immediately.

1. Information We Collect

1.1. Personal Information

When you register or use VPBet, we collect personal details to provide better services. This includes:

  • Your full name
  • Phone number
  • Email address
  • Date of birth
  • Payment information (e.g., e-wallet or bank account details)

1.2. Usage Data

To improve your experience, we collect data on how you use our platform, such as:

  • IP address
  • Browser type and version
  • Device type (mobile or desktop)
  • Time spent on the platform and pages visited

1.3. Transaction Data

We record all deposits, withdrawals, and other transactions for security and auditing purposes.

1.4. Cookies and Tracking

Cookies help us track your preferences and activity on the platform. Learn more about cookies in Section 6.

2. How We Use Your Information

2.1. Account Management

We use your information to create and manage your account, process transactions, and provide bonuses.

2.2. Customer Support

Your details help us resolve issues quickly when you contact support.

2.3. Improving Our Platform

We analyze usage data to fix problems, enhance features, and improve overall performance.

2.4. Sending Promotions

With your permission, we may send emails or notifications about promotions, new games, and updates. You can opt out anytime.

2.5. Compliance and Security

Your information helps us meet legal requirements and prevent fraud or suspicious activity.

3. How We Protect Your Information

3.1. Data Encryption

We use advanced encryption technology to secure your personal and financial information.

3.2. Secure Payments

All transactions are processed through trusted and secure gateways.

3.3. Data Retention

We retain your information only as long as needed to provide our services or as required by law. Once no longer necessary, it is securely deleted.

3.4. Restricted Access

Only authorized employees and partners can access your information, and they must follow strict confidentiality rules.

3.5. Regular Audits

We conduct regular security checks to ensure your data stays safe.

4. Sharing Your Information

4.1. With Service Providers

We share data with trusted third parties, such as payment processors and marketing partners, to run our platform effectively.

4.2. Legal Obligations

We may disclose your information to comply with legal requirements, court orders, or government requests.

4.3. With Your Consent

We will only share your data with third parties for marketing purposes if you give explicit permission.

4.4. Business Changes

If VPBet merges with or is acquired by another company, your data may be transferred to the new entity.

4.5. Fraud Prevention

We may share information with law enforcement or fraud prevention agencies to prevent illegal activities.

5. Your Rights and Choices

5.1. Access to Your Data

You can view and update your personal information through your account settings.

5.2. Data Deletion

Request account deletion and data removal by contacting customer support. Some information may need to be retained for legal purposes.

5.3. Marketing Preferences

Opt out of promotional emails and notifications by updating your account settings or clicking “Unsubscribe” in the emails.

5.4. Cookie Preferences

Manage cookies through your browser settings. Disabling cookies may affect some features of the platform.

5.5. Withdraw Consent

You can withdraw consent for specific uses of your data by contacting customer support.

6. Cookies and Tracking Technologies

6.1. What Are Cookies?

Cookies are small data files stored on your device that help us remember your preferences and activity.

6.2. How We Use Cookies

  • To keep you logged in
  • To save your preferences (e.g., language settings)
  • To analyze platform performance and user behavior

6.3. Managing Cookies

Adjust your cookie settings in your browser. Disabling cookies may limit certain features.

6.4. Third-Party Cookies

Some cookies are placed by third-party services, such as analytics providers or payment gateways.

6.5. Other Tracking Tools

We may use web beacons or similar technologies to understand how users interact with emails or notifications.

7. Third-Party Services and Links

7.1. External Links

VPBet may contain links to third-party websites. We are not responsible for their privacy practices.

7.2. Payment Providers

We use trusted providers for transactions. Review their privacy policies before completing payments.

7.3. Analytics Tools

Third-party tools help us analyze platform performance and user behavior.

8. Handling Data from Minors

VPBet is intended for users 18 years or older. We do not knowingly collect information from minors. If we discover a minor has registered, their data will be deleted immediately.

9. Changes to This Privacy Policy

9.1. Policy Updates

We may update this policy as needed to reflect changes in laws or services.

9.2. User Notification

Major updates will be communicated via email or notifications on the platform.

9.3. Regular Review

It’s your responsibility to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

  • Email: support@vpbet.win
  • Live Chat: Available 24/7 via the app or website

Acknowledgment

By using VPBet, you confirm that you have read, understood, and accepted this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform immediately.